Cancellation And Refund Policy
Cancellation & Refund Policy
Our Commitment to Fair and Transparent Service Policies
At Stratagem Solutions, we value transparency and strive to provide exceptional AI-powered marketing, development, and advertising services. This Cancellation and Refund Policy outlines the terms for canceling services and requesting refunds, ensuring a clear understanding between our team and our clients.
Our goal is to maintain a fair, professional, and client-focused approach while ensuring transparency throughout every stage of our partnership.
- Written cancellation requests are required.
- Refunds are reviewed on a case-by-case basis.
- Completed services are generally non-refundable.
- Custom development work is non-refundable once started.
- Marketing campaigns already launched are non-refundable.
- Processing fees may apply where applicable.
- Approved refunds are processed within a reasonable timeframe.
- Our support team is available to resolve concerns before cancellation.
Because many of our services involve custom strategies, project planning, and digital implementation, refund eligibility depends on the stage of work completed. We encourage clients to discuss any concerns with our team so we can find the best possible solution before considering cancellation.
Service Cancellation
Clients may request to cancel ongoing services by providing written notice. Cancellation requests are reviewed based on the project status and the terms agreed upon at the start of the engagement.
Refund Eligibility
Refunds may be considered for eligible services that have not yet been started or delivered. Completed work, custom development, consulting, and digital marketing services already performed are generally non-refundable.
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